Frequently asked Questions

What is your return policy?

Return policies differ by retailer and product category. Kindly check the specific retailer’s store-front for detailed information.

How do I initiate a return?

To initiate a return, please follow the instructions provided on the retailer’s store-front.

When will I receive my refund?

Refunds are processed within 5-10 business days of receiving your returned product. You’ll receive an email confirmation once your refund has been issued.

line
We’ve Got your backstage Pass

Questions about gear? Need Help finding your sound?

Our team’s always just a click away - ready to jam with you on every step of your journey